Contact Rocky Mountain Health Plans
Rocky Mountain Health Plans is available by telephone between 8:00 a.m. and 5:00 p.m., Monday through Friday, Mountain Time. Click on the list below for phone numbers and contact information. (For example, members click on the member link for customer service contact information.)
Members
Customer Service
970-243-7050
800-346-4643
email: customer_service@rmhp.org
TTY for the hearing impaired
(Special equipment is required to use these phone numbers.)
970-248-5036
800-704-6370
Para asistencia en español
970-243-7050
800-346-4643
For help in languages other than English or Spanish, we use AT&T interpretation services.
Providers
RMHP Customer Service with questions related to:
- General claims questions, such as claims status and coordination of benefits
- Eligibility, beneft and copay questions
- Provider participation status inquiries
- Remittance questions
- Preauthorization status questions
970-248-5036
800-854-4558
RMHP Professional Relations with questions related to:
- Contract issues, including concerns regarding incorrect reimbursement
- Credentialing
- Eletronic claims transmission
- Practice changes, such as location change
- Office orientation/education
- Complex claims questions
Western Slope providers: 970-244-7798
Front Range providers: 303-689-7372
Employers
Group Management Team
970-244-7800, option 1 or 800-453-2981, option 1.
Customer Service
970-248-5000
877-784-9655
Producers
Group Plans
Appointed producers call your Account Executive in appropriate geographic area for sales.
Group Service questions, eligibility or renewal call
Group Management Team
970-244-7800, option 1 or 800-453-2981, option 1
Group_Management_Team@rmhp.org
Prospective Medicare Sales
Click here for an online information request form, or call us:
888-251-1330 or 888-334-7886 (Medigap)
TTY for the hearing impaired
(Special equipment is required to use these phone numbers.)
970-248-5036
800-704-6370
Employment
For further information on employment opportunites, you can contact us at 1-800-843-0719 or click here for our on-line resource.
Our Locations
Grand Junction - Corporate Headquarters
2775 Crossroads Boulevard
PO Box 10600
Grand Junction, CO 81502-5600
970-244-7760
800-843-0719
Fax: 970-244-7880
Denver
6251 Greenwood Plaza Blvd., Suite 300
Greenwood Village, CO 80111
303-689-7367
800-823-8356
Fax: 303-770-0601
Durango
555 RiverGate Lane
Unit B1-109
Durango, CO 81301
970-385-5131
888-662-6489
Fax: 970-385-7686
Pueblo
503 N. Main Street, Suite 718
Pueblo, CO 81003
719-253-3900
888-332-8963
Fax: 719-543-7694